Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the LUXE website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Definitions

• "Website" refers to LUXE e-commerce platform
• "Services" refers to all products and services offered by LUXE
• "You" refers to the user or customer
• "We" or "Us" refers to LUXE
• "Products" refers to items available for purchase

3. Account Terms

3.1 Account Creation

• You must be at least 18 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must notify us immediately of any unauthorized use
• One person or legal entity may not maintain more than one account

3.2 Account Responsibilities

• You are responsible for all activity under your account
• You must keep your password secure and confidential
• You must not share your account with others
• You must comply with all applicable laws

4. Orders and Payments

4.1 Placing Orders

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.

4.2 Pricing

• All prices are in USD unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Taxes and shipping costs are calculated at checkout

4.3 Payment

• Payment is required at the time of purchase
• We accept credit cards, debit cards, and other payment methods
• All payments are processed securely through Stripe
• You authorize us to charge your payment method

4.4 Order Confirmation

Order confirmation does not guarantee acceptance. We will send a confirmation email once your order is processed and accepted.

5. Shipping and Delivery

5.1 Shipping Methods

We offer various shipping options at checkout. Delivery times are estimates and not guaranteed.

5.2 Shipping Costs

• Shipping costs are calculated based on weight, size, and destination
• Free shipping may be offered on qualifying orders
• International orders may incur additional customs fees

5.3 Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery.

6. Returns and Refunds

Please see our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

7. Prohibited Uses

You may not use our website for any of the following purposes:

• Violating any laws or regulations
• Infringing on intellectual property rights
• Transmitting malware or harmful code
• Attempting to gain unauthorized access
• Interfering with website functionality
• Scraping or data mining
• Fraudulent activities
• Harassing or abusing others

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of LUXE and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or create derivative works without our express written permission.

9. User-Generated Content

9.1 Reviews and Comments

By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display your content.

9.2 Content Guidelines

• Content must be relevant and appropriate
• No offensive, abusive, or discriminatory content
• No spam or promotional content
• No false or misleading information
• We reserve the right to remove any content

10. Disclaimers

AS-IS BASIS: Our website and services are provided "as is" without warranties of any kind, either express or implied.

We do not guarantee that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components
• Results from using the website will be accurate or reliable

11. Limitation of Liability

To the fullest extent permitted by law, LUXE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our total liability shall not exceed the amount you paid for the product or service in question.

12. Indemnification

You agree to indemnify and hold harmless LUXE from any claims, damages, liabilities, and expenses arising from your use of our services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally.

14.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration, except for disputes involving intellectual property rights.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email notification
• Updating the "Last updated" date

Continued use of our services after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

If you have questions about these Terms, please contact us: